United
Kingdom
United
States
Small Business Answering Service
Phone Answering solutions for small businesses
Small businesses trust Moneypenny’s customer conversation experts to handle every call professionally, helping you capture every opportunity with flexible, 24/7 support that scales as you grow.
Phone Answering Service
The very best receptionists ready to answer the calls you can’t
AI Receptionist
Fully automated answering with optional escalation to real people
Small Business Answering Service
Running a small business means every opportunity counts. With Moneypenny, every call is answered by a professional receptionist who represents your brand as if they were part of your team. Powered by smart people and AI, we help you deliver exceptional service so you can stay focused on growing your small business.
Capture every
opportunity
Ensure every call and inquiry is answered, turning more conversations into customers.
Run a leaner
business
Operate efficiently without the cost and complexity of hiring additional staff.
Elevate your
brand
Deliver professional, consistent customer experiences every time.
Small business answering plans from just $165 per month
- Amazing people & AI solutions
- Thousands of businesses on board
- Unmatched expertise
- Award-winning culture
Experience the benefits of our small business answering service
Small Business AI Receptionist
Where real people roll out the red carpet, our AI Receptionist is the ideal solution for more routine calls that don't always require the human touch. Perfect for fulfilling tasks like Lead Qualification, Appointment Scheduling, FAQ Handling, Call Routing, Data Collection and Dispatching, instantly and accurately. With optional escalation to your people or ours built in, our AI Receptionist combines efficiency with exceptional value.
Small business Phone Answering Service with seamless account support
- Proactive account management Our Support Team is here to help with all aspects of your service; from technical assistance to reporting and invoicing questions, they're always available.
- Intuitive mobile appIdeal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
- Powerful portal dashboardFor complete control and full visibility of your account, use the dashboard to customize and edit account details, as well as view call reporting.
Why choose Moneypenny?
Friendly receptionists you'd be happy to hire yourself
Proprietary AI tools to ensure no calls are missed
A one-of-a-kind noise controlled call answering environment
Business challenge:
“Our in-house team was too busy to answer every call. We knew that if our calls went to voicemail customers would call our competitors, losing us business.”
Solution:
“Now, Moneypenny answers the calls we can’t get to. We’ve worked with a lot of third-party companies, but Moneypenny is a million times better than any of them.”
Result:
“One of the things we love is they make us look a lot bigger than we are. What’s more, we don’t have the cost of hiring an in-house receptionist.”
Business challenge:
“I run a small independent law firm, so answering the phone during the day is always a struggle. I’m often in court for long periods of time and can be faced with up to 20 voicemails when I get out.”
Solution:
“Moneypenny answers any calls I can’t get to. They have a good understanding of the legal industry which is clearly reflected in the quality of the messages I receive.”
Result:
“My clients are happier as they no longer speak with my answering machine. Moneypenny's tech is great too. With their app, I can view my messages instantly.”
Small Business Answering Service FAQs
How does AI superpower my Moneypenny Receptionist?
AI empowers our people to deliver exceptional service on your behalf every time - from KnowledgeBase, which provides a whole host of client information at their fingertips for faster and smarter responses, to MessageMaker which accurately summarizes your calls in real time.
What is a small business answering service?
How does a small business answering service work?
How much does a small business answering service cost?
How long does it take to get set up?
When is a small business answering service available to support my business?
Can you speak with my customers in different languages?
What are the benefits of having a small business answering service?
AI empowers our people to deliver exceptional service on your behalf every time - from KnowledgeBase, which provides a whole host of client information at their fingertips for faster and smarter responses, to MessageMaker which accurately summarizes your calls in real time.
Get your Small Business Answering Service quote today
- Amazing people & AI solutions
- Thousands of businesses on board
- Unmatched expertise
- Award-winning culture
