Home Services Answering Services

Tailored services for the home services sector

Our experienced receptionists provide seamless support where you need it most.

Virtual Receptionist Service

Virtual receptionists ready to answer the calls you can’t get to

Live Chat

Outsource some or all of your chats to trained agents

Venn Comm Shadow

Capture every opportunity in the most cost-effective way possible

Your US-based receptionist is available whenever you need


Virtual receptionists for you from our specialist sector teams

After all, they’re going to be a key part of your business

Scalable support in line with demand

Remain agile and manage costs with flexible support as and when you need it

Reduce ‘the noise’ so you can focus on customers

Keep your core team working efficiently without distraction, we’ll look after the rest

Be open around the clock

Capture new inquiries in your sleep as we’re here for you 24/7

Grow faster & drive more inquiries

Gain a competitive edge by capturing more new business & providing a better service

Virtual Receptionist Service

Ready and waiting to take your calls are your Virtual Receptionists. The front line for businesses just like yours, they know the industry inside out and understand the value in every call. Briefed by you, they'll get to know how you and your team like to work, answering calls exactly as if based in your office and impressing your clients with every interaction.​

Maximize every

Capture every customer by always being available


Operate a seamless and efficient business while keeping overheads to an absolute minimum

Look more

Smarten up your Virtual Receptionist Service and ensure outstanding service delivery​


Live Chat

Our one-stop Live Chat solution is designed specifically for the needs of busy businesses like yours. We combine gold standard software with the support of real people to help you maximize every dollar you spend on your marketing budget and ensure your campaigns are working as hard as possible. Simple to set up and easy to manage, handle as many or as few chats as you can, and trust us to take care of the rest. ​

Get ahead of

41% of chats result in a new inquiry

Win new
customers faster

Proven to generate 6x more engagement with website visitors

Satisfy your

Customers are increasingly expecting chat to be available on your website

The home of passionate & can-do people

We all know that, at the end of the day, businesses are collections of people with their own ambitions and quirks. We made the decision very early in our journey to only employ people who put heart and warmth into everything they do. The result is a team of virtual receptionists, who we trust to bring a smile to every conversation and consider individual needs with care. We believe what we offer really helps businesses work better. When you lend us the keys to your business, we’ll treat it like our own and make you shine.

Moneypenny’s global HQ: the place all of our receptionists call home.

What our clients say

Although our company has grown quickly, we’re still a small business at heart. We take our customer service and reputation very seriously and Moneypenny offers a consistency that we haven’t found with previous providers. Their portal is also a fantastic feature that our technicians use daily to contact Lacey, our Moneypenny Receptionist, and keep on top of incoming jobs. We would absolutely recommend Moneypenny to other businesses.

Jake Mehle, Vice President, Charleston Heating and Air

HVAC Answering Service

At Moneypenny, we provide answering services to a range of HVAC businesses, whether they need our support during the working day, after-hours or 24/7. With receptionists on hand to ensure no business opportunity is missed, our HVAC clients are always available to their customers whenever there’s an issue to report.


Roofers Answering Service

Roofing contractors are often in a position where they’re unable to answer calls or respond to customers - but this can mean lost business. Our contractor clients rely on their Moneypenny Receptionist to capture every new sales inquiry and provide outstanding service on their behalf, even when they’re up a ladder.


Plumbers Answering Service

We’re proud to provide a number of plumbers with our call and live chat answering services. Offering flexible 24/7 support, our plumbing clients are able to secure incoming prospective business and make sure those all-important emergency jobs are in the safe hands of real people – even out of hours.



Request pricing

Next steps:

  • Request pricing
  • Discuss your needs
  • Make an informed decision

You could be briefing us today.

Call 0333 009 8329.

No. of employees: