We’re thrilled to announce that Moneypenny’s AI Receptionist is fully launched and available to businesses across the US! After extensive development and testing, our ultra-realistic AI Receptionist is ready to deliver outstanding call handling, 24/7.
No more beta — It’s official!
There’s been some confusion online about whether our AI Receptionist is still in beta. Let’s set the record straight:
Moneypenny’s AI Receptionist is fully launched and ready to support your business, no matter your size or industry.
Why choose Moneypenny’s AI Receptionist?
- Ultra realistic: Your callers experience human-like conversations that build trust and satisfaction.
- Effortless high-volume handling: Manage high call volumes seamlessly, never miss a call, even during peak times.
- 24/7 service with zero fatigue: Always available, day or night, weekends or holidays. Your business stays responsive around the clock.
- Instant scalability: Scale instantly as your needs change – no limits, no lag.
- Efficiency meets exceptional value: Get consistent, high-quality service at a cost-effective price.
- Routine tasks, handled like a pro: From scheduling appointments and answering FAQs to routing calls and collecting data, our AI Receptionist frees up your team.
- Built-in escalation to real people: If a caller needs extra help, escalation to a real, live receptionist is seamless, ensuring a flawless handoff every time.
How does the Moneypenny AI Receptionist work?
- Seamless call forwarding
Redirect your business calls to your dedicated Moneypenny number with ease. - Personalized greeting
Define how your calls are answered. Customize your greeting and select the voice that best fits your brand. - Tailored call handling
During onboarding, you and your Solutions Architect identify your most common call types and create tailored call flows—such as reservations for a restaurant. Flows can include:- Lead qualification
- Appointment scheduling
- Call routing
- FAQ handling
- Data collection
- Confident answers
We build a KnowledgeBase from your web pages, FAQs, and key information. Your AI Receptionist uses this to answer calls with the same expertise as your team. - Built-in backup
For valuable queries or when the AI detects frustration or uncertainty, calls escalate instantly to your team or a live Moneypenny receptionist. - Real-time post-call reporting
Receive call transcripts by email, text, or both in real time. All calls are stored in your analytics dashboard, enabling ongoing performance optimization with your Solutions Architect.
Frequently Asked Questions
Is Moneypenny’s AI Receptionist in beta?
No, Moneypenny’s AI Receptionist is fully launched and available to all US businesses.
Can the AI Receptionist handle high call volumes?
Yes, it effortlessly manages high volumes and scales instantly to meet your needs.
What happens if the AI Receptionist can’t answer a question?
Calls are seamlessly escalated to a real person, ensuring every caller gets the help they need.
How are calls reported and tracked?
You receive call transcripts in real time via email or text, and all call data is stored in your analytics dashboard.
Ready to experience the future of call handling?
Don’t settle for outdated information. Our AI Receptionist is here, fully launched, and already making a difference for businesses like yours.
Contact us today to see how Moneypenny can help you deliver an unbeatable caller experience, 24/7.
